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Pre-order Guide

  • 1
    Log in and select your flight
    béshopping is available for passengers who hold confirmed ticket, please enter your confirmed PNR/Ticket number or login with your COSMILE membership to shop.

    Please confirm your flight and complete pre-order within the specified time.

    Flights departing from TAIWAN: Pre-order is available 14 days before flight date, up to 24 hours prior to flight departure time(Local Time).

    Flights from ASIA to TAIWAN: Pre-order is available 14 days before flight date, up to 48 hours prior to flight departure time(Local Time).

    Flights from North America to TAIWAN: Pre-order is available 14 days before flight date, up to 72 hours prior to flight departure time(Local Time).

  • 2
    Shop and pay
    1. Add your favorite items to cart.
    2. Once your items are confirmed, please select your payment method.
    3. Payment can be paid by credit card. Fill in the relevant payment information, and then confirm the payment amount of your order.
    4. After completing the order , you will receive an email of order confirmation. If you have not received the email within an hour, please contact the STARLUX Customer Service Center through Contact Information.
  • 3
    Pick up onboard
    To ensure the rights and benefits of our customers, you will be required to present your credit card used in ordering or passport for confirmation to our cabin crew when picking up your purchased items.